OneStop System Issues
Due to OneStop system issues, providers should contact MCA Customer Service Team directly for assistance with patient certification. You may contact a representative via phone at 410-487-8100 or 1-844-421-2571 or email at mca.providerinfo@maryland.gov.
We thank you for your patience as we work to resolve this issue.
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On February 16, 2021 the Maryland OneStop Portal will go live. The new portal will provide MCA website visitors with all licensing and registration forms including patient and caregiver applications, provider registrations and certifications, clinical director applications, business license and registration applications and cannabis agent registrations. The new portal is expected to create a more user-friendly experience for all medical cannabis agents, patients,and businesses.
Register in OneStop (Patients/Caregivers):
1. Click
HERE to access OneStop
2. New users click "Register" to complete the registration process
3. Verify your account via email
Register in OneStop (Providers/Industry Bodies):
1. Click
HERE to access OneStop
2. New users click "Register" to complete the registration process
3. Verify your account via email
4. Claim your record
For all technical issues you may be experiencing with Maryland OneStop Portal please email: onestop.mmcc@maryland.gov or call Customer Service at 410-487-8100.
Listed below are few video tutorials and written instuctions to help guide you through the new Maryland OneStop portal:
- OneStop Tutorial: Patient Lookup (for Dispensaries)
- OneStop Tutorial: New Agent Registration
- OneStop Tutorial: Registration Tutorial for Growers, Processors and Dispensary agents
- OneStop Tutorial: Patient Registration
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